Privacy Policy
Preston Postpartum Co.
Last updated: 9/1/26
Preston Postpartum Co. ("we," "us," or "our") respects your privacy. This policy explains what information we collect through prestonpostpartum.com (the "Site"), how we use it, and the choices you have.
This policy covers our website only. It does not cover the separate, more detailed intake and consent forms you complete if you engage us for in-home care services — those are governed by your service agreement with us.
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1. Information We Collect
Information you give us directly, when you:
- Submit the "Request a Quote" form (e.g., name, email, phone number, due date or baby's age, service interest, general location/area)
- Email or call us directly
- Message us or comment on our Instagram, Facebook, TikTok, or Threads accounts (e.g., direct messages, comments, or inquiries sent through social media)
- Complete a client intake form after booking services (which may include more detailed family, feeding, or health-related information necessary to provide safe, personalized care)
- Sign up for our email list or blog updates, if offered
Information collected automatically, when you browse the Site:
- Standard analytics data provided by Squarespace (our website host), such as pages viewed, general location (city/region level), device type, and referral source
- Google Analytics, which we use to understand how visitors use our Site (e.g., pages viewed, time on site, general location, and how visitors found us). Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout), or by adjusting your cookie preferences below.
We do not knowingly collect information directly from children. Our services concern the care of infants, but it is the parent or guardian who submits information to us — not the child.
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2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Schedule and coordinate care services
- Communicate with you about your care plan, invoicing, or scheduling
- Improve our website and services
- Send occasional updates or educational content, if you've opted in
We do not sell your personal information, and we do not use client information for advertising or marketing without your consent.
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3. How We Share Your Information
We do not share your personal information with third parties except:
- With the specific caregiver(s) assigned to your family, as necessary to provide care
- With service providers who help us operate our business (e.g., scheduling software, payment processing, email platforms), who are only permitted to use your information to perform those services
- If required by law, or to protect the safety of a client, caregiver, or the public
We never share client names, photos, or identifying family details on our website or social media without your explicit, separate permission.
Note that any information you send us via social media (DMs, comments) is also subject to that platform's own privacy policy, since it passes through their systems before reaching us.
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4. Data Security
We take reasonable steps to protect the information you share with us, including limiting access to client information to team members who need it to provide your care. No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
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5. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at hello@prestonpostpartum.com. We will respond within a reasonable time.
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6. Cookies
Our Site, hosted on Squarespace, uses cookies necessary for the site to function, plus Google Analytics cookies to help us understand site traffic and visitor behavior in aggregate. Google Analytics does not tell us who you are individually. You can control or delete cookies through your browser settings at any time, or opt out of Google Analytics specifically using the link above.
[CONFIRM: If you later add Meta Pixel, retargeting ads, or other advertising trackers, this section — and likely a cookie consent banner — will need to be updated at that time.]
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7. Third-Party Links
Our Site links to our Instagram, Facebook, TikTok, and Threads accounts. We are not responsible for the privacy practices of those platforms — please review their respective privacy policies.
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8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.
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9. Contact Us
Preston Postpartum Co.
Phone: 469-554-0388
Email: hello@prestonpostpartum.com